Privacy Policy

Privacy Policy Schenk ICT
https://www.schenkict.nl

About our privacy policy
Schenk ICT cares a lot about your privacy. We therefore only process data that we need for (the
improve) our services and handle the information we have about you and your use of
our services. We never make your data available for commercial purposes to
third parties.

This privacy policy applies to the use of the website and the services provided by Schenk.
ICT. The effective date for the validity of these conditions is 01/01/2024, with the publication of a new
version, the validity of all previous versions expires. This privacy policy describes what information about you we collect
are collected, what these data are used for and with whom and under what conditions they are
data may be shared with third parties. We also explain to you how we process your data
store and how we protect your data against misuse and what rights you have with regard to the data you
personal data provided to us.

If you have any questions about our privacy policy, please contact our privacy contact person, you
You will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and who has access to the data.

Webshop software

Prestashop
Our webshop is developed with software from Prestashop. Personal data that you provide for our
services provided to us, are shared with this party. Prestashop has access to your
data to provide us with (technical) support, they will never use your data for any other purpose
purpose. Prestashop is obliged, based on the agreement we have concluded with them, to take appropriate
to take security measures. These security measures consist of the application of SSL encryption and
a strong password policy. Prestashop uses cookies to collect technical information with
regarding your use of the software, no personal data is collected and/or stored.
Prestashop reserves the right to share collected data within its own group in order to
to further improve services.


Web hosting

Vimexx
We purchase web hosting services from Vimexx. Vimexx processes personal data on our behalf and
does not use your data for its own purposes. However, this party can collect metadata about the use
of the services. These are not personal data. Vimexx has appropriate technical and organizational
measures taken to prevent the loss and unauthorized use of your personal data. Vimexx is on
obliged to maintain confidentiality on the basis of the confidentiality agreement.

Office365
We use the services of Office365 for our regular business email traffic. This party has
appropriate technical and organizational measures taken to prevent misuse, loss and corruption of your and our data
data as much as possible. Office365 does not have access to our mailbox and we treat all our email traffic confidentially.
Payment processors

Mollie
We use the platform of to process (part of) the payments in our webshop.
Mollie. Mollie processes your name, address and place of residence details and your payment details such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
to protect personal data. Mollie reserves the right to use your data to
to further improve services and, in this context, to share (anonymised) data with third parties.
All the above mentioned guarantees regarding the protection of your personal data are also
applicable to the parts of Mollie's services for which they engage third parties. Mollie stores your
data for no longer than permitted by law.


Reviews

WebshopKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur,
you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can
link the review to your order. In some cases, WebwinkelKeur may contact you
to provide an explanation of your review. In the event that we invite you to leave a review, share
We share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you
to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures
taken to protect your personal data. WebwinkelKeur reserves the right to take steps to
to engage third parties to provide the services, for which we have contracted WebwinkelKeur
given permission. All the above mentioned guarantees with regard to the protection of your
personal data also apply to the parts of the service for which
WebwinkelKeur engages third parties.

Shipping and logistics

MyParcel
When you place an order with us, it is our job to have your package delivered to you. We use
the services of MyParcel for the execution of the deliveries. For this it is necessary that we have your name,
address and city details with MyParcel. MyParcel uses this data only for the purpose of
execution of the agreement. In the event that MyParcel engages subcontractors, MyParcel will inform you
data also made available to these parties.


Invoicing and accounting


MoneyBird
We use the services of MoneyBird to keep track of our administration and accounting.
We share your name, address and residence details and details regarding your order. This information
are used to administer sales invoices. Your personal data is protected
sent and stored, MoneyBird has taken the necessary technical and organizational measures to
to protect your data from loss and unauthorized use. MoneyBird is obliged to maintain confidentiality and
will treat your data confidentially. MoneyBird will not use your personal data for other purposes
purposes other than those described above.


External sales channels


Bol.com
We sell (some of) our articles via the Bol.com platform. If you place an order via this platform,
place then Bol.com shares your order and personal data with us. We use this data to
order. We will handle your information confidentially and have appropriate technical and
organizational measures taken to protect your data against loss and unauthorized use.

Marktplaats.nl
We sell (some of) our articles via the Marktplaats.nl platform. If you place an order via this platform,
When you place an order, Marktplaats.nl will share your order and personal data with us. We use this data
to process your order. We will treat your information confidentially and have appropriate technical and
organizational measures taken to protect your data against loss and unauthorized use.


Purpose of data processing

General purpose of the processing
We use your data exclusively for the purpose of our services. This means that the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share data with us and we use this data to - other than on your
request - to contact you at a later time, we will ask your explicit permission to do so. Your
data will not be shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all bound to confidentiality under the agreement
between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of our
to further improve our services. This information (for example your IP address, web browser and
operating system) are not personal data.

Cooperation in tax and criminal investigations
In certain cases, Schenk ICT may be required to share data on the basis of a legal obligation
of your data in connection with fiscal or criminal investigations by government authorities. In such a case
We are forced to share your data, but we will do so within the possibilities offered by law.
to oppose it.

Retention periods
We store your data for as long as you are a client of ours. This means that we store your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will do this
also consider it as a request to be forgotten. This also means that we will not store your data for longer than two years
from the last point of contact or transaction, unless there is a legal justification for this.
basis. Based on applicable administrative obligations, we must invoice you
(personal) data, we will therefore store this data for as long as the applicable term runs.
However, employees no longer have access to your client profile and documents that we receive as a result.
have produced your order.

Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We will explain below which
rights these are and how you can invoke these rights. In principle, to prevent abuse, we send
transcripts and copies of your data only to your e-mail address already known to us. In the event that you
If you wish to receive data at a different e-mail address or, for example, by post, we will ask you to register
legitimize. We keep a record of processed requests, in the event of a request to be forgotten
we administer anonymized data. You will receive all transcripts and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to request a
to file a complaint with the Dutch Data Protection Authority if you suspect that we have processed your personal data in a
use incorrectly.

Right of inspection
You always have the right to request the data that we (have) process and that relate to your person or
traceable to this. You can submit a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a copy of all data with an overview of the processors to the email address known to us.
who have this data, stating the category under which we have this data
stored.

Right of rectification
You always have the right to request the data that we (have) process and that relate to your person or
that can be traced back to this, to have it adjusted. You can submit a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a confirmation that the data has been changed to the email address we have on file.

Right to restriction of processing
You always have the right to request the data that we (have) process that relates to you or is used for that purpose.
traceable, to limit. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
We will send you a confirmation to the email address we have on file that the data will not be processed until you lift the restriction.
take longer to process.

Right to portability
You always have the right to request the data that we (have) process and that relate to your person or
traceable to this, to be carried out by another party. You can submit a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
If your request is granted, we will send you copies of all data to the email address known to us.
about you that we have processed or that has been processed by other processors or third parties on our behalf. To all
In such a case we will probably no longer be able to continue providing services because the security
linking of data files can then no longer be guaranteed.

Right to object and other rights
You have the right to object to the processing of your personal data in applicable cases.
by or on behalf of Schenk ICT. If you object, we will immediately stop processing the data in
pending the handling of your objection. If your objection is justified, we will send you transcripts and/or copies
of data that we (have) process made available to you and then permanently cease processing. You
also has the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Are you from
If you believe this to be the case, please contact our privacy contact person.


Cookies


Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service.
We use this service to track and receive reports on how visitors use the website.
This processor may be required under applicable laws and regulations to provide access to this
data. We collect information about your surfing behavior and share this data with Google. Google may use this
interpret information in conjunction with other datasets and in this way track your movements on the Internet
follow. Google uses this information to offer targeted advertisements (Adwords) and
other Google services and products.

Third party cookies
In the event that third party software solutions use cookies, this is stated in this
privacy statement.

Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, this page will always provide you with the most up-to-date information.
recent version. If the new privacy policy has consequences for the way in which we already collect data
with regard to your processing, we will inform you of this by e-mail.


Contact details

Donate ICT
7 Ruijterstraat
3181 VG Rozenburg
The Netherlands
T 0181-760043
E info@schenkict.nl

Contact person for privacy matters
Wesley Schenk